Policies

Privacy policy

Last updated: 2026-05-08 · Status: draft pending RBG review

Who we are

Norvic Pharmacia Pvt. Ltd., registered in Nepal, operates norvicpharmacia.com and 15 retail outlets. DDA registration on file.

What we collect

• Account information (name, email, phone, delivery address)
• Prescription images, encrypted at rest, 90-day retention
• Order history and payment metadata (no full card numbers stored)
• Anonymous site usage via privacy-first analytics

Your rights under Nepal Data Protection

• Request a copy of all data
• Request correction of inaccurate data
• Request deletion (subject to medical record retention)
• Withdraw consent for non-essential processing

Email privacy@norvicpharmacia.com for any data request — we respond within 14 days.

Draft. Final policy will replace this page before paid traffic starts.